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Re: high sierra problems

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Hi ,

 

Welcome to Centrify community!

 

This scenario may happen if operating system updates are performed on computers running an incompatible version of the Centrify agent. A compatible version of the Centrify DirectControl Agent for Mac must be installed prior to upgrading macOS High Sierra and is available to Centrify Customers for download at:

 

https://www.centrify.com/support/macos-high-sierra-download/ (login required)

To prevent end users from installing High Sierra, please review KB-5765: How to block OS X updates via Group Policy.

If High Sierra is installed prior to updating the agent, administrators will need to perform the recovery steps below:

 

If this is ssh, please run the below command:
>sudo mv /var/db/auth.db /var/db/auth.db.bak

If this is through single user mode, please run the below commands:
1. mount -uw /
2. adleave -f
3. /usr/local/share/centrifydc/bin/uninstall.sh (Note: choose N when reboot prompt appears)
4. mv /var/db/auth.db /var/db/auth.db.bak

After that, please run "reboot" to login again as the local admin.

For your reference:
https://centrify.force.com/support/Article/KB-9048-Login-fails-after-installing-macOS-High-Sierra-with-Centrify-DirectControl-Agent-for-Mac

 

Hope it helps, please let us know the result or any update. Thank you!

 

BR,

Ivan


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