Centrify Express won't apply security policies or mail profile

We have centrify express and have recently started to have issues. We can download the app and enroll, but it won't pull down any of the security policies and it won't set up the email profile. It's not prompting to set up a phone password and its not preventing me from taking a password off of the phone. We are on version 18.5.2. We haven't made any changes to the policies or settings on the server. I've restarted the server. It does not work on apple or android phones and i've tried multiple accounts. Has anyone else run into this issue before? Thank you!