So, I can't seem to sign Adobe forms. I have a form open in Adobe Acrobat DC. I try to sign by clicking on the pinkish-red arrow, and it tells me that there is no signature configured on my computer. A dialogue opens that asks me to select from a few options, I choose "USe a Signature Creation Device: Configure a smart card or token connected to your computer." My CAC is plugged in (and I am successfully signed in to my webmail). I then get this error message "
Adobe Acrobat could not find any new digital IDs. If your digital ID is on a hardware token, please make sure it is plugged in and the token interface is properly configured. Contact your system administrator for further assistance."
I really don't know where to begin. According to Adobe, the digital ID should automatically be available if the devices is connected and "properly configured." Any ideas on things I need to do?
Running OSx10.13.4 and Centrify Express for Smart Card. I am able to successfully log into email, my gov web portal, and several other gov sites using this CAC. I have followed the installation instructions on MilitaryCAC.com and have installed all the current certificates and deleted the outdated/bad ones as it directs.