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Profile manager cannot bound with multiple ADs

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Dear Support,

 

As I am suffering on a MDM problem for several days, but cannot find any useful solution from internet, appreciate very much if any advice:

 

Problem:

 

We have two Active Directories (DomainA, and DomainB) need to be bound to the profile manager, the 2 ADs are the mutual trust domains in a forest.

 

When I bound with either of the two to the server, I can see all AD users from the two domains in the profile manager, but only the users from the AD which I bound to the server can login https://server/mydevices.

 

When I bound both two to the server as below, it’s very strangely that I can only login the https://server/mydevices via one domain users at the same time, sometimes users from DomainA works, sometimes the DomainB user works after reboot the server/profile manager.

 


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