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DoD CAC Authentication

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I am trying to login to web.mail.mil with my CAC.  After installing all of the various drivers and such, I am able to get an authentication message linked to my CAC.  It is essentially the same message I get from a NIPR computer at the office.  So the CAC is visible to the computer and the software appears ready to use my CAC to authenticate.  But then I get this error message:

 

"Your session could not be established.   The session reference number:  3c863553  BIG-IP can not find session information in the request. This can happen because your browser restarted after an add-on was installed. If this occurred, click the link below to continue. This can also happen because cookies are disabled in your browser. If so, enable cookies in your browser and start a new session.  Thank you for using BIG-IP.  To open a new session, please click here."  

 

Anyone know what the problem is?


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