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Re: Let Centrify do sync and SSO and manage licenses with O365 portal

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Hello 

 

To add to info provided by  , if you have role mappings which assign the Dynamic CRM license seperate from the E3 licenses (2 seperate Role mappings in the Office 365 app>>Provisioning>> Role Mapping), then you will want to make sure this option is selected as well, so that the User will receive all licenses and not only the first applicable based on order of Role Mappings.

 

ProvSettings.PNG

 

If you are not seeing the license for DynamicsCRM in the list of licenses, you will need to open a case with Microsoft to have this added to your subscription.

 

I think if you are seeing it listed with available licenses and properly mapped to Users using Role Mappings, however Users are not receiving them, then it will probably best to open a case with Techincal Support. 

 

I hope this helps!

 

Have a great day!

 

Ryan V.

 

 


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