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Card seen but no certs on it? (Mac)

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I am running OS X El Capitan 10.11.6. I have an SCR331 reader. I've installed the latest Centrify Express 5.4.2 and rebooted. I added the SystemCACertificates to my Keychain.

 

When I put in my PIV card the green lights go on. When I click Refresh in Centrify Express, no card shows up in the Card Status, but when I run Diagnostics, I get the following (this is the complete diagnostics output):

 

Smart card: CAC-XXXX-XXXX-XXXX-XXXX-XXXX

In my Keychain Access, a locked keychain with that name appears, but there is nothing in it (no certs). Loging in to my account via PIV in Safari, of course, doesn't work.

 

The card seems to show up as a CAC, but I'm sure it's a PIV (although I'm not really sure what the differences are -- I've been assured that the card is a PIV and I have a PIN# and I use the card at work all the time).

 

I've tried uninstalling and re-installing (following <http://community.centrify.com/t5/Centrify-Express/Read-Me-1st-Common-OS-X-Smart-Card-troubleshooting-steps/td-p/21904>) but same thing each time.

 

I appreciate any help.

 

-JK


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