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Reader does not read my PIV card

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Hello!

 

Issue: Reader is not recognizing my PIV card. When I plug the card into a reader, open Smart Card Assist, Diagnostics, Run, I get this output "Smart card: CAC-0000-0000-0000-0000-0000." Under Card Status, I get reader, "SCM Microssystems Inc. SCR3310" Status, "Authentication attempts remaining: 7." When I open Keychain Access, I get the same keychain identifier above "login" as CAC-0000-0000-0000-0000-0000.

 

Attempts: I followed several of your posts about cleaning up the computer. I uninstalled centrify, removed tokens, reinstalled centrify, restarted the computer and did a few other things. The reader seems to work, co-workers have tried their badges on the same reader and the same computer and the badge was successfully read. When at VA workstation, my PIV card is read with no issues.

 

Any ideas?


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