Hi cresser1234,
Thanks for your reply.
Much appriate for the diagnostics but I think there is no need for the 5.3.3 version as this is the version I tried on reproducing the issue too.
I would suggest if you can do the upgrade on Centrify Assistant before plugging in the card(5.1.7 or 4.1.7 are really too old which may have unexpected behvaiours). If you meet the issue after the upgrade, please take a screenshot and run the diagnostic then send it to me. Let me know if you met this again and I will give you my email.
Please feel free to contact us if you need any assistance.
Best Regards,
Albert