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Re: Please Help

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Brian,

 

I have done everything to remove all software from my computer in attempts to get my CAC reader to work after updating to Version 10.11.4 on my imac. I followed the instructions to the letter 3 times. I can't get the CAC reader to work SCR3310 V2.0. When I go to the diagnostics portion of the program it can’t locate the smart card. I also can’t find the card in my keychains. The light on the card reader never flashes or comes on. I can see the card reader under USB devices when it is plugged in.  It worked before updating to this OS any recomendations would be appreciated.

                               Thank you,

                                   Justin

 


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