Hi
Welcome to Centrify community!
I believe it's easier for us to further investigate the issue with the proper log files. Therefore, please help perform the following to provide us the Dignostic output:
- Open Smart Card Assistant
- Nevigate to Diagnostics tab
- Press "Run" in the right bottom (You will require to input the PIN)
- You could save the output to Desktop by clicking "Save to Desktop" at left bottom.
Meanwhile, please get us the /var/log/system.log for further investigation.
Please let us know if you have any questions.
Kind Regards,
Ivan Chan