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linux joined domain but username saved as number

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We have ubunto 16.04 , we could join Domain using centrify express .

When I went to gdm windows  ,  users could authenticate  correctly .but some usernames appeared as numbers not names.

 

Example;

 

after joining the domain  , I went to gdm windows to let users authenticate

 

username : john

Password :  xxxxxxx

 

John could authenticate ,but his name appeared as  6400 ,and saved  his home directory  with 6400

 

 

Kindly advice 


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