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Re: SSO not working after Microsoft outage 29/06/16

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A few tips regarding cloud connectors:

  • Ideally you shall not be running additional software in domain controllers (the best practice is to let them be dedicated for that).
    Rationale:  You wouldn't want your Domain Controllers to be unable to satisfy authentication requests because they are competing for resources (CPU, Memory, throughput) with another service (like the cloud connector service).
  • A Centrify cloud connector at a minimum should have a multicore processor with 8GB of RAM and there has to be multiple cloud connectors for redundancy.
    This is well-known from the docs.  Depending how sensitive your apps are to your users (productivity, revenue-generation), you must plan for your federation infrastructure to be robust enough to recover from planned or unplanned outages.
  • Not all cloud connectors are built equal.  Cloud connectors provide services like reverse-proxying (App Gateway), RADIUS, MFA services, etc.  
    The specs and design for high-availability vary depending on the services being offered.
  • Adhere to Microsoft AD best practices based on your design.
    E.g.:  In a multi-domain environment, proximity to Global Catalogs is key.  Well-connected sites and proximity to resources and accounts being served.
  • Monitor your cloud-connectors.    has provided a script:  https://github.com/israelbiscaia/centrify-cc-monitor

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